Connectiv - Fibre Broadband, Phone & IT Support in Hawke's Bay
Connectiv is a locally owned telecommunications and IT support provider in Hawke's Bay, New Zealand. We offer affordable fibre broadband, VoIP phone lines, and hands-on IT support for homes and businesses. No contracts, month-to-month plans.
Fibre Broadband in Hawke's Bay
Unlimited fibre broadband delivered over the Chorus network. Three speed tiers available: Starter (100 Mbps), Business (500 Mbps), and Enterprise (900 Mbps). All plans include unlimited data with no throttling. Month-to-month with no lock-in contracts. Free standard Chorus fibre installation included. Routers available for purchase.
- Starter Plan - 100 Mbps Unlimited
- Business Plan - 500 Mbps Unlimited
- Enterprise Plan - 900 Mbps Unlimited
VoIP Phone Lines
Add a VoIP phone line to any Connectiv fibre broadband plan for $10 per month. Runs over your internet connection with no separate landline needed. Port your existing phone number or get a new one. Works with any router with a phone port or an ATA adapter.
IT Support in Napier, Hastings & Hawke's Bay
Hands-on IT support for homes and businesses across Hawke's Bay. On-site visits in Napier, Hastings, Havelock North, Taradale, and surrounding areas. Remote support available anywhere in New Zealand. Services include WiFi setup and optimisation, printer setup and troubleshooting, computer software and hardware issues, and virus and malware removal. $80 per hour with fixed-price quotes for larger projects.
Why Choose Connectiv
- Locally owned and operated in Hawke's Bay
- No lock-in contracts - all plans month-to-month
- Fair, straightforward pricing with no hidden fees
- One point of contact for internet, phone, and IT
- Microsoft, VMware, ITIL, and Google certified technician
About Connectiv
Founded in 2026 by Jhaymar Alcaraz in Hawke's Bay. Internet prices kept going up, and we decided to do something about it. Connectiv is the only local Hawke's Bay provider offering fibre broadband, VoIP phone lines, and IT support from one operator. When you call, you talk to the person who fixes the problem.
Frequently Asked Questions
- Do I need a contract to get fibre broadband in Hawke's Bay?
- No. All Connectiv fibre plans are month-to-month with no lock-in contracts. Cancel anytime with 30 days notice.
- What areas in Hawke's Bay do you cover?
- Fibre broadband and VoIP phone services anywhere fibre is available across Hawke's Bay. On-site IT support in Napier, Hastings, Havelock North, Taradale, and surrounding areas. Remote IT support anywhere in New Zealand.
- Is there an installation fee for fibre broadband?
- Standard Chorus fibre installation is free. Non-standard installation may involve a contribution to costs, and we will let you know upfront.
- How does the VoIP phone line work?
- The phone service runs over your internet connection. Use your existing router phone port or we provide an adapter. Keep your number or get a new one.
- What kind of IT support do you provide?
- WiFi setup and optimisation, printer troubleshooting, computer software and hardware issues, virus and malware removal, and general tech support.
- Do you supply routers?
- Yes, at an additional cost. You can also use your own compatible router.
- How do I switch my internet to Connectiv?
- Get in touch and we handle the transfer with Chorus. Most switchovers are completed within a few working days.
- Can I bundle internet, phone, and IT support?
- Yes. Connectiv is the only local Hawke's Bay provider offering all three from one operator.
Contact Connectiv
Phone:
028 255 16369
Email:
support@connectiv.co.nz
Location: Hawke's Bay, New Zealand